Privacy Policy

2. Information We Collect

We collect several different types of information for various purposes to provide and improve our Service to you. This data can be categorized as follows:

A. Personal Data Voluntarily Provided

This includes information that you directly provide to us when you create an account, place an order, subscribe to our newsletter, or contact customer support:

• Identity Data: Full name, username, password.

• Contact Data: Email address, billing address, shipping address, phone number.

• Financial Data: Payment card details (processed securely by third-party payment processors and not stored by us), transaction history, and purchase details.

• Profile Data: Purchase history, wish lists, preferences, feedback, and survey responses.

• Correspondence Data: The content of your messages, emails, or chat logs when you contact customer service.

B. Automatically Collected Data (Usage Data)

When you access the Service, we automatically collect certain information that your browser or device sends to us:

• Technical Data: Internet Protocol (IP) address, browser type and version, time zone setting and location, operating system, and platform.

• Behavioral Data: Information about how you use our Site, including products viewed or searched for, page response times, length of visits to certain pages, page interaction information (such as scrolling, clicks, and mouse-overs), and methods used to navigate away from the page.

C. Information Collected via Tracking Technologies (Cookies)

We use cookies and similar tracking technologies to track activity on our Service and hold certain information. These technologies include:

• Cookies: Small files placed on your device.

• Web Beacons/Pixels: Electronic files used to count users who have visited those pages and for other related website statistics (e.g., recording the popularity of a certain section and verifying system and server integrity).

3. How We Use Your Information (Purposes of Processing)

NADAMART uses the collected data for the following essential business purposes:

4. Legal Bases for Processing (For EU/UK Users)

If you are an individual from the European Economic Area (EEA) or the United Kingdom (UK), our legal basis for collecting and using your Personal Data, as described in this Privacy Policy, depends on the data we collect and the specific context in which we collect it. We rely on the following grounds:

1. Performance of a Contract: Processing your data is necessary for the fulfillment of a contract to which you are a party (e.g., processing your order and shipping your products).

2. Consent: We may rely on your consent to process your Personal Data for specific purposes, such as sending you marketing communications. You have the right to withdraw your consent at any time.

3. Legitimate Interests: Processing is necessary for the purposes of our legitimate interests or those of a third party, provided those interests are not overridden by your fundamental rights and freedoms (e.g., maintaining the security of our Site, improving our products, and analyzing customer behavior).

4. Legal Obligation: Processing is necessary for compliance with a legal obligation to which NADAMART is subject (e.g., tax, accounting, or consumer protection laws).

5. Sharing and Disclosure of Your Information

We do not sell your Personal Data. We share your information only when necessary to conduct our business, provide our Service, or comply with the law. We share data with the following categories of third parties:

1. Payment Processors: We use secure, third-party services (e.g., Visa, Mastercard, PayPal) to process payments. We do not store your full credit card details.

2. Shipping and Logistics Providers: To fulfill your orders, we must share your name, address, and contact number with shipping carriers (e.g., DHL, FedEx, local postal services).

3. Service Providers: We engage third-party companies to perform business-related functions on our behalf, such as website hosting, IT maintenance, email delivery, data analysis, and marketing assistance. These providers are bound by confidentiality obligations and are only authorized to use the data as necessary to perform their services.

4. Advertising and Analytics Partners: We share limited information with platforms like Google Analytics, Google Ads, and social media advertising services to measure the effectiveness of our campaigns and provide you with targeted product recommendations.

5. Business Transfers: In the event that NADAMART is involved in a merger, acquisition, or asset sale, your Personal Data may be transferred as a business asset. We will provide notice before your Personal Data is transferred and becomes subject to a different Privacy Policy.

6. Legal Disclosure: We may disclose your Personal Data if required to do so by law or in the good faith belief that such action is necessary to (i) comply with a legal obligation, (ii) protect and defend the rights or property of NADAMART, (iii) prevent or investigate possible wrongdoing, or (iv) protect the personal safety of Users of the Service or the public.

6. Cookies and Tracking Technologies

We use Cookies and similar tracking technologies to enhance your browsing experience, analyze site traffic, and personalize content.

• Necessary Cookies: Required for the operation of our website, allowing core functions like security, network management, and accessibility.

• Analytical/Performance Cookies: Allow us to recognize and count the number of visitors and see how visitors move around our website. This helps us improve the way our website works.

• Functionality Cookies: Used to recognize you when you return to our website, allowing us to personalize content for you and remember your preferences (e.g., choice of language or region).

• Targeting/Advertising Cookies: Record your visit to our website, the pages you have visited, and the links you have followed. We use this information to make our website and the advertising displayed on it more relevant to your interests.

You have the option to accept or refuse these cookies. Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. However, if you choose to reject cookies, you may not be able to use some portions of our Service.

7. Data Security and Retention

Data Security

The security of your data is paramount to us. We implement a variety of technical and organizational security measures to protect your Personal Data from accidental or unlawful destruction, loss, alteration, unauthorized disclosure, or access. These measures include using SSL encryption for data transmission, securing our servers, and restricting access to Personal Data to only authorized employees and contractors who need the information to perform their specific job duties.

Data Retention

We will retain your Personal Data only for as long as is necessary for the purposes set out in this Privacy Policy. We will retain and use your information to the extent necessary to comply with our legal obligations (e.g., if we are required to retain your data to comply with applicable laws), resolve disputes, and enforce our legal agreements and policies. Generally, for accounts and order data, we retain the data for the duration of your active relationship with us, plus a reasonable period afterward to cover tax and warranty obligations.

8. International Data Transfers

As NADAMART operates globally, your Personal Data may be transferred to and maintained on computers located outside of your state, province, country, or other governmental jurisdiction where the data protection laws may differ from those in your jurisdiction.

If you are located outside and choose to provide information to us, please note that we transfer the data, including Personal Data, to the United Arab Emirates (where the Site is primarily hosted) and process it there. We ensure that any international data transfers are protected by appropriate safeguards, such as Standard Contractual Clauses (SCCs) or reliance on the recipient’s certification to an approved framework, to ensure your data is treated securely and in accordance with this Privacy Policy.

9. Your General Data Protection Rights

Depending on your location, you have certain rights regarding the Personal Data we hold about you. These rights may include:

• The Right to Access: The right to request copies of your Personal Data.

• The Right to Rectification: The right to request that we correct any information you believe is inaccurate or complete information you believe is incomplete.

• The Right to Erasure (“Right to Be Forgotten”): The right to request that we erase your Personal Data, under certain conditions.¹

• The Right to Restrict Processing: The right to request that we restrict the processing of your Personal Data, under certain conditions.²

• The Right³ to Object to Processing: The right to object to our processing of your Personal Data, under certain conditions (particularly for direct marketing).

• The Right to Data Portability: The right to request that we transfer the data that we have collected to another organization, or directly to you, under certain conditions.

To exercise any of these rights, please contact us using the information provided in Section 13.

10. Additional Rights for Residents of the EEA and UK (GDPR)

If your Personal Data is subject to the General Data Protection Regulation (GDPR) or the UK GDPR, you have the following additional rights concerning automated decision-making and profiling:

The Right to Object to Processing for Direct Marketing

You have the absolute right to object to our processing of your Personal Data for direct marketing purposes, including profiling, at any time. We will cease processing your data for these purposes immediately upon receiving your request.

The Right to Object to Automated Decision-Making

You have the right not to be subject to a decision based solely on automated processing, including profiling, which produces legal effects concerning you or similarly significantly affects you. NADAMART generally does not engage in fully automated decision-making that produces legal effects. We do, however, use profiling to tailor our marketing and product recommendations to you. You have the right to object to this profiling and request human intervention.

The Right to Lodge a Complaint

If you are an EEA or UK resident and believe we have infringed your rights under the GDPR, you have the right to lodge a complaint with a supervisory authority, particularly in the Member State of your habitual residence, place of work, or the place of the alleged infringement.

11. Additional Rights for California Residents (CCPA/CPRA)

If you are a California resident, the California Consumer Privacy Act (CCPA), as amended by the California Privacy Rights Act (CPRA), grants you specific rights regarding your Personal Information.

Right to Know

You have the right to request that we disclose the categories and specific pieces of Personal Information we have collected about you, the sources of that information, the business purposes for collecting or sharing it, and the categories of third parties with whom we share it.

Right to Delete

You have the right to request the deletion of your Personal Information that we have collected, subject to certain exceptions (e.g., completing the transaction for which the information was collected).

Right to Opt-Out of Selling or Sharing

NADAMART does not sell your Personal Information in exchange for monetary compensation. However, we may share your Personal Information for cross-context behavioral advertising, which may be considered “sharing” or “selling” under the CCPA/CPRA.

• The Right to Opt-Out: You have the right to direct us not to sell or share your Personal Information at any time. You can exercise this right by clicking the “Do Not Sell or Share My Personal Information” link located in the footer of our Site or by contacting us directly.

Right to Correct Inaccurate Personal Information

You have the right to request that we correct inaccurate Personal Information that we maintain about you.

Right to Limit Use and Disclosure of Sensitive Personal Information

We do not generally collect Sensitive Personal Information (SPI). To the extent we may process SPI (e.g., payment data), we only use it for purposes that are necessary to provide the goods and services you requested (e.g., completing a payment).

Right to Non-Discrimination

We will not discriminate against you for exercising any of your CCPA/CPRA rights.

12. Children’s Privacy and Third-Party Links

Children’s Privacy

Our Service is not directed to anyone under the age of 16 (“Children”). We do not knowingly collect personally identifiable information from anyone under the age of 16. If you are a parent or guardian and you are aware that your Children have provided us with Personal Data, please contact us. If we become aware that we have collected Personal Data from children without verification of parental consent, we take steps to remove that information from our servers.

Third-Party Websites

Our Service may contain links to other sites that are not operated by us (e.g., links to product manufacturer sites). If you click on a third-party link, you will be directed to that third party’s site. We strongly advise you to review the Privacy Policy of every site you visit. We have no control over and assume no responsibility for the content, privacy policies, or practices of any third-party sites or services.

13. Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the “Effective Date” at the top of this policy. You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.